The first time you visit Illuminate with Lightning Grader enabled, you will want to accept permissions to allow the browser to access your camera. This usually occurs in the form of a pop-up on the top left of the browser when you visit the Lightning Grader camera page. If, for some reason the pop-up never appears or you believe the browser is blocking access, please follow the steps below to remedy the situation.
If you see the image above in your browser, then your browser is probably denying access to your camera. Please use the following steps to enable access in your browser. This applies to both Mac and Windows OS.
1. Lightning Grader currently only supports the Chrome browser. Please double check that you are in Chrome before continuing.
2. In the URL area of Chrome, please click on the Camera icon.
3. This should open a popup that will allow you to select “Always allow https://yourdistrict.illuminateed.com to access your camera”, Select Always allow and click Done. Please make sure that you do this for each camera, if you are using your webcam and a document camera.
4. Refresh the page and the camera plugin should now load. You can now begin grading.
Still having trouble? Call us (951-739-0186).
If you experience any problems scanning, please see the Scanning Troubleshooting lessons for additional support. Also, for additional resources on Scanning - See Illuminate U's lesson: U305- Find, Print and Scan Assessments.