This document assumes that the version of your chrome browser is 43 or newer. Please contact the Illuminate Help Desk at (915) 739-0186 for any questions.
Scanning can be easy! Follow these tips and/or Illuminate’s online help documents:
- Make sure the browser you are using is Google Chrome.
- Plug your camera into your computer via USB (not VGA,DVI, or HDMI).
- Make sure the bubbles can be clearly seen (not overexposed, washed out or out of focus).
- Ensure that you can see all of the black squares bordering the page in the preview window.
Below are a few examples of good and bad scanning methods:
Note: Lightning Grader provides grading via camera, as well as file upload. If you are having issues with camera grading, try a sheet-fed scanner (search sheet-fed scanner best practices in our help documents)!
If your preview window looks like the green thumbs-up examples above and you’re still having issues, just give us a call at (951) 739-0186 and we can help get you back on track!