This lesson walks through the process of linking and unlinking students from households in Illuminate. Linking households is what creates siblings in Illuminate.
Note: Prior to linking and unlinking households, it is crucial to review and clean up any duplicate contact data. Please see Maintaining Your Contacts Records for reference.
Where to Start
1. Under Students, click Contacts.
If you need to remove a contact from being linked to a student, and in doing so un-link that student from that household that is tying them to related students / siblings, you can follow these steps:
1) Click Actions > Remove Address & Contacts. Before you do that you will want to make note of what address and/or contacts need to get added back after you remove.
2) Go to Add Contact.
3) After typing in the address, select Resides With.
4) Re-add the contact name and click None of these if a popup alert appears. By not selecting an existing record, a new one is created.
5) Click Save.