Contacts in Illuminate are unique as they are setup to maintain the cleanest data possible. Clean contact data is especially critical in Illuminate because it is an all in one system and contacts impact many things such as the Home Connection Portal, Mailing Labels, Attendance Letters, Behavior Letters, etc. Additionally since Illuminate is setup as one database for the entire district rather than separate databases per school, sites that share siblings will also share contact information because the contact data is stored for the Household, not the individual student. When contact data is initially imported districts who previously stored contact information per student will need to go through a cleanup process. Note that the Home Connection Portal will not be launched until this cleanup is complete. In order to limit the need to clean contacts throughout the year it is important to adequately train site office staff members on how to enter and edit contacts.
Note: The contact cleanup tools should be used in the order listed in the Contact manual:
- Merge Duplicate Contacts
- Merge Duplicate Dwellings
- Merge Duplicate Households