These tips can be used to deliver a training that introduces users to the Illuminate system.
Login to system
-Be sure to know what usernames and default passwords have been set prior to the training. Ask your District what they chose as the default.
-Go over 'Forgot you password?' link. If unable to retrieve the password, notify user to reach out to a System Administrator.
-Explain the site dropdown menu choices in the Control Panel if a user needs to select a site.
-Explain to users that Illuminate is web-based so they may access it from anywhere they have an internet connection.
Login Information / Change Student Set
-Click on the Control Panel.
-Explain that this is where you can see what site you are logged into, which academic year you are viewing.
-If you have student groups created this is also where you can change your visibility to see those students by selecting the group.
-This is where users can update their notifications settings, change their password, and sign out.
-From the Control Panel, click on the Lessons and Video link.
-Explain Illuminate has three products, find the product your district purchased and click on the link.
-Explain the help documents have everything relating to how to build, create, or do things in Illuminate. Select a manual that relates to the audience you are training and show the different lessons contained within a manual. Let the audience follow along with you.
-Let the participants find different items in the help system. Give them time to explore so they become familiar with the help system.
-If users would like to submit positive feedback, they can use the provided link. If they need to submit a help request, they can do so here: https://support.illuminateed.com/hc/en-us/requests/new or by sending an email to firstname.lastname@example.org.
-Users will earn badges for completing certain tasks. Try to earn as many badges as you can!
-View the latest release notes to see what new features we have to offer.
-You can view the Scheduled Jobs page anywhere throughout the system via the Control Panel.