This checklist is to guide Report Card Admin during Report Card Entry. The following are basic questions you may have and actions to review before calling a Support Specialist.
Grades Are Not Populating on the Entry Screen
I Can’t See My Report Cards for Any of My Students
Report Card Entry is accessibile to rostered teachers only, without additional permissions to do so.
The Grading Period is Closed. I Need it Opened Again!
The Grading Window is the first line of defense that gives you and your users extra time to review, enter or edit grades. It is the less evasive and less hassle.
Best practice is to include in field creation, a person or role who has the permission to enter or edit grades outside the Grading Period (like you!) that teachers can go to to edit or change grades. Review Step 7 - Create Report Card Field Groups on permissions or sharing.
We Need To Make Some Changes to Fields While Teachers Are Entering Data
While some changes of how fields and value sets or scales can not effect previously entered scores, most can and will; leaving your teachers to have to reenter their report card data and information. Since a report card is specific to the grading period, reassessing to wait to create a new field or setting for the upcoming report card.
Visit Step 12 - Create Remaining Report Cards for review.
Typically, if there is an addition or added value to a value set for example, then there are no detrimental changes to already inputted scores. However for additional changes to a Value Scale, data links or data linked to a Report Card may be readjusted to fit the new addition. If teachers overwrite the value, it will be realigned to the new value scale.
Visit Manage Report Cards After Data Has Been Entered for more details.
For any of the proposed questions above, if you have completed the checklist and are still having challenges, proceed to reaching out to Support Specialist or your Customer Success Manager for assistance.