In this lesson, you will review how to troubleshoot scanner issues with DDC exams.
Where to Start
When scanning exam sheets using an automatic document feeder, the scanner only reads 1 sheet when many were placed in the feeder.
Your scanner is using the default windows driver "WIA" instead of the TWAIN-compliant driver. Install the twain driver and select it using the Scanning Options button in the DDC Exam Scanner.
To learn more about DDC exams, see the lessons in Classroom, DDC.