In this lesson, you will review how to troubleshoot scanner issues with DDC exams.
Where to Start
Problem: When scanning exam sheets using an automatic document feeder, the scanner will stop feeding sheets and the software will stop responding to input..
Cause: (put cause here + screenshot)
Resolution: Please download the most recent version of the DDC Exam Scanner application by clicking here and try again. The latest release of the software changes the folder location of temporary files. Scanned images are now temporarily stored in the current logged on user's "Application Data" directory.
To learn more about DDC exams, see the lessons in Classroom, DDC.