Add a Non Caseload Encounter as a Provider – DnA & ISE

This lesson provides a walk-through designed to assist users who wish to view a student's Encounter History.

For more information related to managing a provider's case load, see the "Case Load Management" chapter in this manual.

For ISE Only Users select Medicaid -> Add Non-Caseload Encounter.

For Multi-product Users (DnA and ISE, ISE and ISI, etc.) select Special Ed -> Add Non-Caseload Encounter.

Note: Based on a user's permissions, additional links may be available.

1. Utilize filter options to narrow search. Enter a few letters up to an entire Last Name and First Name (both first and last name are required).

2. Select the student's Status (Optional).

3. Select the student's Site (Optional).

4. Click the Search button.

Note: Depending on the search specificity more than one Student may appear.

Select the desired student by clicking his/her Student Name.

Note: By clicking a Student Name you will automatically be redirected to the Student Encounters page.

1. Select Yes.

NOTE: If you have multiple roles you will first be prompted to select the role you are entering the service/encounter for.

Complete the Encounter Entry Page by first selecting the Service Type and then completing all areas with a RED ASTERISK before selecting SAVE.