This lesson is intended as a guide to adding Personal Care Encounters.
Adding encounters can be done by either the personal care provider or a supervisor with the appropriate permissions.
If you have additional questions please contact us at email@example.com.
Where to Start
For ISE Only Users select Medicaid -> Provider Case Load.
For Multi-product Users (DnA and ISE, ISE and ISI, etc.) select Special Ed -> Provider Case Load.
Add Personal Care Encounters
Click the "Add Encounter For All Current Students" link.
Choosing the Date
1. Input the date for which you would like to log encounters
2. Click the Change Week button.
1. Using the Drop Down menu select the personal care services delivered to the respective student for each day of the week.
2. Click the Save button.
Hint: If you are having difficulty locating a student whose enrollment did not start until mid-week, try searching for the date the student became enrolled.
Upon successful save, a Green Dialogue Box indicating, "Your encounters were saved successfully" will appear.
If you are still having difficulty logging personal care encounters please contact your system administrator.