Sandbox Site: What is it used for and how does it work?


1 comment

  • Official comment
    Kristin Town

    What is the sandbox?

    A sandbox site is a replica of your live site. This sandbox site does not have a back and forth connection to your live site. Any changes that you make to your sandbox site will never be replicated in your live site unless you manually make the same changes in your live site. In other words, whatever you do in the sandbox site has no effect on your live site whatsoever. 

    How do we log in?

    You use the same credentials that you use to log into the live site - username and password. 

    How do we get the sandbox to match our live site?

    A sandbox refresh can be requested through a support ticket. The refresh tool wipes out the data in your sandbox site and syncs it to the data in your live site. 

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