FAQ: How do we contact the help desk?
Pinned Featured AnsweredI used to have access to the phone number in the control panel, but I don't see the number any more. How can I call when I need help?
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Official comment
Our Product Support Specialists are available from 5 am to 5 pm PST. You can reach us by calling (949) 242-0343. You can also reach us via email at help@illuminateed.com. You can also choose to Submit a Request in the upper right hand corner of your Help Center screen.
Some local numbers are available for districts that do not have the ability to call out long distance.
San Diego Unified Direct Line: (619) 627-0343
Michigan: (517) 224-4499
Ventura: (720) 897-1313
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