This problem can be resolved to making a slight change to the PowerSchool extract scripts.
Edit the file c:\ps_illuminateed_exporter\ieexport.cmd (right mouse click on the file and choose 'Edit' or 'Open').
Add the line shown below as the very first line in the file and then save the file.
This will force the data files to be saved with UTF-8 encoding which supports diacritical marks.
Please sign in to leave a comment.