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Troubleshooting & Best Practices

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  • Assessments: Is there a way to hide student results from the portal until a future date? Answered
    • Kristin Town
    • October 03, 2016 20:35
    0 votes 6 comments
  • SED: How to flag a student as Socio-Economic Disadvantaged? Answered
    • Tom O'Toole
    • November 11, 2016 20:54
    0 votes 5 comments
  • Assessments: Can I make folders to organize my tests in Illuminate? Featured Answered
    • Kristin Town
    • June 12, 2017 17:59
    1 vote 4 comments
  • Online Testing: What item types do not give data on Live Proctoring? Answered
    • Kristen Royster
    • January 27, 2017 19:38
    0 votes 2 comments
  • Assessments: Percentages are not correct in Matrix Report Answered
    • Ben Moser
    • November 29, 2016 20:52
    0 votes 2 comments
  • Assessments: Deleting an Assessment Item After Administration Answered
    • Amanda Maturkanich
    • September 30, 2016 15:57
    0 votes 2 comments
  • System Admins: What do I need to do when I get an email about the automation profile ending? Answered
    • Kristen Royster
    • July 20, 2016 17:03
    0 votes 2 comments
  • Specialist Role Answered
    • LeAnne Wagner
    • October 27, 2017 17:26
    0 votes 1 comment
  • Can a student see their results after finishing a test using Quick Roster? Answered
    • Kristin Town
    • September 19, 2017 18:11
    0 votes 1 comment
  • Lightning Grader Student ID: Do all columns need to be filled from the left or right side when using a blank student ID? Answered
    • Lightning Grader Admin
    • August 21, 2017 17:11
    0 votes 1 comment
  • Why is the student / parent portal displaying the wrong school site? Answered
    • Marcos Martinelli
    • July 31, 2017 16:01
    0 votes 1 comment
  • State/Known Data: PSAT/NMSQT Assessment shells Answered
    • Stanley Masters
    • July 11, 2017 18:59
    0 votes 1 comment
  • Assessments: Key Data Systems Standards Schedule for the comprehensive Assessments Answered
    • Mary Ann Hilton
    • June 14, 2017 16:16
    0 votes 1 comment
  • Reporting: Is there a character limit on the comments I write on my secondary report card? Answered
    • Kristin Town
    • June 08, 2017 17:30
    0 votes 1 comment
  • Online Testing: Questions from item bank not showing up on online test Answered
    • Heather Hagood
    • May 11, 2017 14:58
    0 votes 1 comment
  • Home Connection: Parent Portal Privacy Answered
    • Catherine Moore
    • March 11, 2017 00:29
    0 votes 1 comment
  • Itembank: What happens when I print a test or teacher booklet for an itembank assessment that has WEB ONLY items? Answered
    • Kristin Town
    • March 09, 2017 17:17
    1 vote 1 comment
  • Troubleshooting: How in the world do I clear my browser cache? Answered
    • Kristin Town
    • February 21, 2017 21:35
    0 votes 1 comment
  • Assessments: Constructed Response Scoring Answered
    • TIFFANY MATHIS
    • January 19, 2017 14:54
    0 votes 1 comment
  • Assessments: Are you getting multiple answer sheets per student when printing your assessment's answer sheets? Answered
    • Kristin Town
    • January 04, 2017 21:10
    0 votes 1 comment
  • Assessments: I'm looking for the Pink Interim assessments from KDS for Grade 11 ELA and Math III. Where are they? Answered
    • Kristin Town
    • December 19, 2016 18:34
    0 votes 1 comment
  • Gradebook: How does the gradebook choose which lowest score to drop? Answered
    • Kristin Town
    • December 16, 2016 22:49
    0 votes 1 comment
  • Assessments: Removing a test question Answered
    • Renee Rudloff
    • November 15, 2016 14:57
    1 vote 1 comment
  • Reporting: report for student assessments Answered
    • SARA SHANKLE
    • October 19, 2016 15:21
    0 votes 1 comment
  • Online Testing: Should I delete my online testing rosters and start over if I messed up some of the settings? Answered
    • Kristin Town
    • October 04, 2016 19:10
    0 votes 1 comment
  • Gradebook: What does it mean to reassociate your assignments and how do you do it? Answered
    • Kristin Town
    • September 20, 2016 00:24
    0 votes 1 comment
  • CAASPP: My CAASPP files are not at 100% yet. Can I upload now? Answered
    • Kristin Town
    • August 26, 2016 21:36
    0 votes 1 comment
  • Tile Dashboard: Tiles Disappeared from Tile Dashboard Answered
    • Tracina Wyatt
    • August 19, 2016 13:39
    0 votes 1 comment
  • Attendance: As a teacher, when can I begin setting up my seating charts for the new academic year? Answered
    • Joseph Bonifacio
    • July 27, 2016 17:07
    1 vote 1 comment
  • Home Connection: SSO for the Student Portal - Google for Education Answered
    • Heidi Aldrich
    • June 23, 2016 16:38
    1 vote 1 comment
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