Troubleshooting & Best Practices – Illuminate Education

Assessments: Is there a way to hide student results from the portal until a future date? Answered
- Kristin Town
- October 03, 2016 20:35
0 votes 6 comments
SED: How to flag a student as Socio-Economic Disadvantaged? Answered
- Tom O'Toole
- November 11, 2016 20:54
0 votes 5 comments
Assessments: Can I make folders to organize my tests in Illuminate? Featured Answered
- Kristin Town
- June 12, 2017 17:59
1 vote 4 comments
Online Testing: What item types do not give data on Live Proctoring? Answered
- Kristen Royster
- January 27, 2017 19:38
0 votes 2 comments
Assessments: Percentages are not correct in Matrix Report Answered
- Ben Moser
- November 29, 2016 20:52
0 votes 2 comments
Assessments: Deleting an Assessment Item After Administration Answered
- Amanda Maturkanich
- September 30, 2016 15:57
0 votes 2 comments
System Admins: What do I need to do when I get an email about the automation profile ending? Answered
- Kristen Royster
- July 20, 2016 17:03
0 votes 2 comments
Specialist Role Answered
- LeAnne Wagner
- October 27, 2017 17:26
0 votes 1 comment
Can a student see their results after finishing a test using Quick Roster? Answered
- Kristin Town
- September 19, 2017 18:11
0 votes 1 comment
Lightning Grader Student ID: Do all columns need to be filled from the left or right side when using a blank student ID? Answered
- Lightning Grader Admin
- August 21, 2017 17:11
0 votes 1 comment
Why is the student / parent portal displaying the wrong school site? Answered
- Marcos Martinelli
- July 31, 2017 16:01
0 votes 1 comment
State/Known Data: PSAT/NMSQT Assessment shells Answered
- Stanley Masters
- July 11, 2017 18:59
0 votes 1 comment
Assessments: Key Data Systems Standards Schedule for the comprehensive Assessments Answered
- Mary Ann Hilton
- June 14, 2017 16:16
0 votes 1 comment
Reporting: Is there a character limit on the comments I write on my secondary report card? Answered
- Kristin Town
- June 08, 2017 17:30
0 votes 1 comment
Online Testing: Questions from item bank not showing up on online test Answered
- Heather Hagood
- May 11, 2017 14:58
0 votes 1 comment
Home Connection: Parent Portal Privacy Answered
- Catherine Moore
- March 11, 2017 00:29
0 votes 1 comment
Itembank: What happens when I print a test or teacher booklet for an itembank assessment that has WEB ONLY items? Answered
- Kristin Town
- March 09, 2017 17:17
1 vote 1 comment
Troubleshooting: How in the world do I clear my browser cache? Answered
- Kristin Town
- February 21, 2017 21:35
0 votes 1 comment
Assessments: Constructed Response Scoring Answered
- TIFFANY MATHIS
- January 19, 2017 14:54
0 votes 1 comment
Assessments: Are you getting multiple answer sheets per student when printing your assessment's answer sheets? Answered
- Kristin Town
- January 04, 2017 21:10
0 votes 1 comment
Assessments: I'm looking for the Pink Interim assessments from KDS for Grade 11 ELA and Math III. Where are they? Answered
- Kristin Town
- December 19, 2016 18:34
0 votes 1 comment
Gradebook: How does the gradebook choose which lowest score to drop? Answered
- Kristin Town
- December 16, 2016 22:49
0 votes 1 comment
Assessments: Removing a test question Answered
- Renee Rudloff
- November 15, 2016 14:57
1 vote 1 comment
Online Testing: I'm using Live Proctoring and the DASH doesn't load. Is there a limit to the number of students I can have in my online roster? Answered
- Kristin Town
- November 10, 2016 23:41
2 votes 1 comment
Reporting: report for student assessments Answered
- SARA SHANKLE
- October 19, 2016 15:21
0 votes 1 comment
Online Testing: Should I delete my online testing rosters and start over if I messed up some of the settings? Answered
- Kristin Town
- October 04, 2016 19:10
0 votes 1 comment
Gradebook: What does it mean to reassociate your assignments and how do you do it? Answered
- Kristin Town
- September 20, 2016 00:24
0 votes 1 comment
CAASPP: My CAASPP files are not at 100% yet. Can I upload now? Answered
- Kristin Town
- August 26, 2016 21:36
0 votes 1 comment
Tile Dashboard: Tiles Disappeared from Tile Dashboard Answered
- Tracina Wyatt
- August 19, 2016 13:39
0 votes 1 comment
Attendance: As a teacher, when can I begin setting up my seating charts for the new academic year? Answered
- Joseph Bonifacio
- July 27, 2016 17:07
1 vote 1 comment