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Troubleshooting & Best Practices

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  • Assessments: How do I delete a student from an assessment?
    • Karen Nguyen
    • October 05, 2017 17:37
    0 votes 1 comment
  • Behavior: Are there more prebuilt behavior reports that DnA clients can use?
    • Kristin Town
    • October 02, 2017 18:08
    0 votes 1 comment
  • Can a student see their results after finishing a test using Quick Roster? Answered
    • Kristin Town
    • September 19, 2017 18:11
    0 votes 1 comment
  • Lightning Grader
    • Brittany Dimick
    • September 08, 2017 19:15
    0 votes 1 comment
  • assigning nicknames
    • James Hart
    • August 30, 2017 19:46
    8 votes 1 comment
  • Daily Student Attendance Record
    • Brittney Geddes
    • August 28, 2017 22:40
    3 votes 1 comment
  • Permissions: A teacher sees the admin gear and Data Specifications. How do I turn that off?
    • Kristin Town
    • August 24, 2017 21:55
    0 votes 1 comment
  • Custom Reports: Why can't I use grouping if my reports have calculations?
    • Kristin Town
    • August 21, 2017 21:26
    0 votes 1 comment
  • Lightning Grader Student ID: Do all columns need to be filled from the left or right side when using a blank student ID? Answered
    • Lightning Grader Admin
    • August 21, 2017 17:11
    0 votes 1 comment
  • Why is the student / parent portal displaying the wrong school site? Answered
    • Marcos Martinelli
    • July 31, 2017 16:01
    0 votes 1 comment
  • Lightning Grader Question Types: When bubbling in number grid, does it have to be filled from the left or right side?
    • Lightning Grader Admin
    • July 25, 2017 20:03
    0 votes 1 comment
  • Transferring Ownership (Assessments, Reports, etc.)
    • Jerome Ohnui
    • July 18, 2017 16:04
    0 votes 1 comment
  • State/Known Data: PSAT/NMSQT Assessment shells Answered
    • Stanley Masters
    • July 11, 2017 18:59
    0 votes 1 comment
  • Assessments: Key Data Systems Standards Schedule for the comprehensive Assessments Answered
    • Mary Ann Hilton
    • June 14, 2017 16:16
    0 votes 1 comment
  • Reporting: My custom report is not populating the correct information on the report card.
    • Bethany Boekestein
    • June 12, 2017 13:13
    0 votes 1 comment
  • Reporting: Can I delete a student's score in a gradebook field?
    • Kristin Town
    • June 08, 2017 17:34
    0 votes 1 comment
  • Reporting: Is there a character limit on the comments I write on my secondary report card? Answered
    • Kristin Town
    • June 08, 2017 17:30
    0 votes 1 comment
  • Lightning Grader: How long will the constructed response images stay in the system?
    • Kristin Town
    • May 31, 2017 16:53
    0 votes 1 comment
  • Reporting: Standard Progress Reporting
    • Adrienne Williams
    • May 30, 2017 16:16
    0 votes 1 comment
  • Online Testing: Questions from item bank not showing up on online test Answered
    • Heather Hagood
    • May 11, 2017 14:58
    0 votes 1 comment
  • System Admins: Substitute Teacher gets a message about the 'user having greater permissions than you'
    • Kristin Town
    • April 03, 2017 21:48
    0 votes 1 comment
  • Reporting: How can I get just the student's middle initial in my custom report?
    • Kristin Town
    • March 24, 2017 20:38
    0 votes 1 comment
  • MTSS/RTI: Is there a way to add session logs to a program that already ended?
    • Kristin Town
    • March 21, 2017 21:46
    0 votes 1 comment
  • Reporting: There are so many comments fields. What should I map to my report card for each grading period so I don't get confused?
    • Kristin Town
    • March 19, 2017 00:04
    0 votes 1 comment
  • Home Connection: Parent Portal Privacy Answered
    • Catherine Moore
    • March 11, 2017 00:29
    0 votes 1 comment
  • Itembank: What happens when I print a test or teacher booklet for an itembank assessment that has WEB ONLY items? Answered
    • Kristin Town
    • March 09, 2017 17:17
    1 vote 1 comment
  • Itembank: How do we request new items?
    • Kristin Town
    • March 09, 2017 16:46
    0 votes 1 comment
  • Assessments: What exactly is a hybrid assessment?
    • Kristin Town
    • March 06, 2017 23:06
    0 votes 1 comment
  • Online Testing: What should I do if I have one student or a handful of students that are having issues accessing the online test in the portal?
    • Kristin Town
    • March 06, 2017 16:54
    0 votes 1 comment
  • Troubleshooting: How in the world do I clear my browser cache? Answered
    • Kristin Town
    • February 21, 2017 21:35
    0 votes 1 comment
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