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Troubleshooting & Best Practices

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  • CAASPP: How do I find the preliminary SBA files to import into Illuminate? Pinned Featured Completed
    • Kristin Town
    • June 06, 2017 19:10
    1 vote 0 comments
  • CAASPP: Where do I find the right file for our official SBAC results in CAASPP? Pinned Featured
    • Kristin Town
    • May 11, 2016 06:20
    3 votes 1 comment
  • Quick Guide: Push to Synergy Gradebook Integration for Teachers Pinned Planned
    • Kristin Town
    • October 04, 2016 20:17
    0 votes 0 comments
  • How can I randomly shuffle my seating charts?
    • Cynthia Lui
    • August 27, 2017 16:51
    28 votes 8 comments
  • assigning nicknames
    • James Hart
    • August 30, 2017 19:46
    8 votes 1 comment
  • Daily Student Attendance Record
    • Brittney Geddes
    • August 28, 2017 22:40
    3 votes 1 comment
  • Online Testing: I'm using Live Proctoring and the DASH doesn't load. Is there a limit to the number of students I can have in my online roster? Answered
    • Kristin Town
    • November 10, 2016 23:41
    2 votes 0 comments
  • Student Attendance Rate per class
    • Ryan Dillon
    • January 21, 2021 02:37
    1 vote 2 comments
  • Teacher-Created Assessment not loading
    • Peter Willett
    • November 13, 2020 14:04
    1 vote 0 comments
  • New Item Bank -Randomization order/passage link
    • Doug Porter
    • September 03, 2020 18:11
    1 vote 0 comments
  • Matching Assessment
    • Steve Boyd
    • March 28, 2018 16:35
    1 vote 2 comments
  • Itembank: How do I create a multi-part question in the itembank?
    • Kristin Town
    • December 12, 2017 23:09
    1 vote 2 comments
  • Assessments: Exporting and Re-Importing Data into a Duplicate Assessment
    • Karen Nguyen
    • October 31, 2017 23:57
    1 vote 1 comment
  • Assessments: Can I make folders to organize my tests in Illuminate? Featured Answered
    • Kristin Town
    • June 12, 2017 17:59
    1 vote 4 comments
  • Itembank: What happens when I print a test or teacher booklet for an itembank assessment that has WEB ONLY items? Answered
    • Kristin Town
    • March 09, 2017 17:17
    1 vote 1 comment
  • Online Testing: Is there a way to test online testing features or settings without logging in as a student? Planned
    • Kristin Town
    • January 31, 2017 20:22
    1 vote 1 comment
  • Assessments: Removing a test question Answered
    • Renee Rudloff
    • November 15, 2016 14:57
    1 vote 1 comment
  • Assessments: Using Hybrid Assessments & Modifications
    • Julie Ziegler
    • November 01, 2016 05:10
    1 vote 1 comment
  • BI Tool: BI Tool Workshop - Fairfield, CA
    • Kristin Town
    • October 04, 2016 00:34
    1 vote 1 comment
  • Contacts: removing someone from a household
    • Lesa Baker
    • September 07, 2016 15:04
    1 vote 1 comment
  • Widgets: My demographic widget on the Dashboard looks incorrect. What's going on?
    • Joseph Bonifacio
    • August 05, 2016 17:19
    1 vote 1 comment
  • Attendance: As a teacher, when can I begin setting up my seating charts for the new academic year? Answered
    • Joseph Bonifacio
    • July 27, 2016 17:07
    1 vote 1 comment
  • Reporting: Why are there multiple categories for contact meta-data? Which one should I use?
    • Joseph Bonifacio
    • July 20, 2016 21:15
    1 vote 1 comment
  • Home Connection: SSO for the Student Portal - Google for Education Answered
    • Heidi Aldrich
    • June 23, 2016 16:38
    1 vote 1 comment
  • Demographics: What is the difference between Residential Status and Dwelling Type? Answered
    • Joseph Bonifacio
    • June 16, 2016 23:28
    1 vote 1 comment
  • SED: How are students determined to be socio-economic disadvantaged in Illuminate?
    • Joseph Bonifacio
    • June 16, 2016 23:16
    1 vote 1 comment
  • State/Known Data Imports: How to Correctly Open a Delimited File in Excel
    • Kristin Town
    • May 25, 2016 17:59
    1 vote 0 comments
  • State/Known Data Import: My Import failed. Why??? Answered
    • Kristin Town
    • May 25, 2016 17:52
    1 vote 0 comments
  • Assessment Matrix Report - Not real time results?
    • Victor Cheng
    • December 03, 2020 15:40
    0 votes 0 comments
  • Deleted Administration for a Live Proctor
    • Kaitlyn Wood
    • November 23, 2020 19:08
    0 votes 0 comments
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